Richard Susskind continues to challenge our profession to look at ourselves in our changing world and redefine who we are and what we do in order to meet the future needs of consumers of legal services. In his latest book, The End of Lawyers?, he lays out the forces behind the change and while he does not predict the future, he does thoughtfully lay out several scenarios that may scare those of us who are not looking to the future.
While I have recommended his book, I'll let him convince you that his ideas are worth considering. His recent keynote address to the 2009 ABA TECHSHOW is now available on-line thanks to the ABA Law Practice Management Section. So grab a coffee or a sandwich and listen to it. You may not go out and change the way you do business tomorrow, but it should influence your thinking over your next five year planning cycle.
Oh, and be sure to read his book. Mine is now marked up like a law school textbook.